If they were confused or unclear what was happening during the event, your entire system might need a total revamp. Read on to see 37 great event survey questions and how they can help you better evaluate your event. event planning, And all feedback is good feedback; negative feedback stings, but it’s essential for optimizing your event strategy. Contact event support. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Small Staff Chatter. If volunteers are willing to come back again then you know you’ve thrown a great event. So, in order to get the information you want, be very deliberate in how and what you ask respondents after the event. Your team will be intimately familiar with the cogs of your event. That comes out to just over 13 minutes. This is especially important for the VIPs you hope to impress. But that then begs the question: What should you ask your attendees? That said, just be mindful of how many questions you ask. Based on SurveyMonkey data from thousands of organizations, here are the top five event survey questions event creators should ask. 2. Question Type: NPS Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Be sure to have a text box along with the NPS rating so participants can elaborate on their experiences. Event surveys are questionnaires designed to collect feedback from your attendees and can include a combination of multiple-choice and open-ended questions. Multi-day events present a unique opportunity to improve your event before it’s even over. If attendees felt like there was not enough time, consider carving out more time for attendees to participate in the discussion. For in-person events, speakers are the most concerned with the elements of the venue that either enhance or detract from their presentation. Eventbrite’s integration with online survey platform Survey Monkey makes it super-easy to send a post-event survey to all of your attendees. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. Your post-event survey can be a launching point for ideas for your next event. Networking is a key element of events, but with the rise of virtual events, networking has become more complicated. If attendees can’t find parts of the event due to a poor navigation design, they won’t be able to experience the event in full. Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. Don’t write a survey that forces respondents to leave a glowing review. The longer your survey is, the less likely people are to complete it. You can send surveys to participants before, during, or after the event, and they are often shared digitally. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. With the help of event survey tools you can get to the core of the question “how do I know if my event was successful?” and see if your event was a success. July 14, 2016 If a speaker answers no, be sure to personally follow up with them to get more information, not only will they feel heard but you will gain invaluable insight into how to create a better experience next time. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Ask attendees what they want to see and design your next event with their feedback in mind. By asking this event survey question you can gauge if your sessions were the appropriate length for your audience or use the insights to take action to improve durations for the next event. Help them provide that feedback with these quick post-session survey questions! Successful event strategies depend on stakeholder satisfaction and event surveys are one of the best ways to measure this. Overall, how would you rate the event? Little Stories for Tiny People: Anytime and bedtime stories for kids, Stories Podcast: A Bedtime Show for Kids of All Ages. Can’t log-in? The main objective of this question is to find out where attendees first heard about your event. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. But when you’re sending out post-event evaluation questions to understand how an event went right and wrong, the familiar pattern above becomes a huge obstacle! Keep track of each point and tally the number of times it was mentioned. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! This open-ended question shows sponsors and partners that you value their opinion as collaborators. To ensure that your online events are worthwhile for participants, here are 15 questions to gather valuable feedback. When you need a straightforward yes-or-no answer, this is the way to go. Some of the best surveys only include 5-6 questions. Remember to address any concerns or negative feedback personally and do your best to apply the feedback for the following days. It’s best to include a mix of all three in your post-event survey. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” All of these big-picture event characteristics shape the experience for attendees. According to the Evolution of Events Report, over half (68.8%) of event marketers believe it is more difficult to provide networking opportunities when hosting a virtual event. While some people may have enjoyed the event themselves, the true test of their experience is to see whether or not they’d subject a friend to it. Before you begin creating your post event survey, you need to think about what information you want to know from attendees. ... but the more you treat them like an in-person event, the better. These Question Type suggestions are just that – suggestions, it’s up to you to determine the best use for your event survey. But that then begs the question: (Interval scale question from very unsatisfactory to very satisfactory), (Interval scale question from very likely to not likely), If you have extra questions you’d like to ask your attendees, by all means, ask! Use the information you gather from this event survey question to see what marketing channels are working the best for your event, and where you need to improve. The best way to know if your event met its goal is to ask them. Event attendees can feel incredibly busy bouncing between so many sessions - but it's important that you gather feedback while the content is fresh on their mind. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. | Post-event surveys highlight the wins and losses and offer an opportunity to re-engage with attendees in future events. Overall, how would you rate the event? Asking this question allows you to find out how attendees felt about the overall virtual experience. If attendees weren’t satisfied, do an AV audit and identify areas of improvement, then relay that information to speakers and presenters the following event. Plan your survey accordingly. Make sure to give your sponsors plenty of data to help them track ROI and make sure their event sponsorship made an impact. eBooks, checklists, and more to help your organization thrive, Event Feedback: 9 Questions You NEED to Ask Your Attendees. Ask this event survey question to make sure you have found the right solution for your attendees. While you may already know their goals, you might not know what they were expecting from this event. And with the recommendation of someone who has already done it, the decision will be a no-brainer for them. If not, consider what adjustments need to be made. New to hosting online events? This is a great question for multi-day events. We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). Compare these numbers to the actual number of attendees who come back next year. By keeping the question opened ended it will help educate you on exactly what the sponsors found valuable. This is a check to see if your content landed with your attendees the way you intended for it to. We’ve included 14 additional sample questions to get your virtual post-event survey kick-started: How satisfied were you with the event? How did you fin… Benchmark yourself against the average responses to move the needle on your events. Plus, there usually aren’t enough volunteers to go around, so having some people to follow up with could help build out your team. It’s filled with best practices for before, during, and after your event. 3. Live polling is a fun way to get feedback in real time and keep your attendees engaged and connected. Sample Event Survey Questions. Ask attendees to rate the quality of audio and video. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. Questions like this help you get an idea of what is worth repeating for future iterations of the event. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. Sponsors/Exhibitors Virtual Event Survey Questions 1. It’s a great way to get honest and accurate feedback. No audio? Making sure your speakers and sessions were interesting and valuable is a top priority to ensure attendees were satisfied with the experience. Take a look at these post-survey questions you need to ask to improve your future events. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. Keep a list of these names and calculate how many volunteers you’ll need for next year. Maximize public participation in future events by finding out what keeps people coming back for more. There are many variables when it comes to audio and video at virtual events. But that then begs the question: What should you ask your attendees? If the audience is not relevant, sponsors will have less success engaging with attendees and fall flat on their goals. And because all of these factors are within your control, the changes will be easy to make and measure in the future. Improvements might include minimum internet speeds, types of approved microphones, or sending presenter kits directly to speaker’s homes to ensure quality audio and visual. You should have a feel about how many questions to include in your survey based on your attendees and type of event. Yes/no questions. 2. The right questions can help you gauge the success of the event overall. After the confetti has cleared, it’s time to regroup. Plan a post-event survey now, so you can take advantage of the fresh opinions of your attendees right after your event ends. Did the event meet your expectations? You’ll also want to start with a broad question like this one because it will help them think critically about the details in the following points. Thank attendees for coming to your event, and briefly ask them to fill out your survey. How do you know if your event was a success? Event staff and volunteers are a crucial element to a successful event. There are several different ways that you can pose questions to stakeholders. Post-event Survey Questions. Pre-event and post-event survey questions help you gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. Generally speaking, it’s often hard for anyone to gauge their own assumptions about an experience until it is over, which is why including this question along with a prompt to further explain their answer is often more insightful than simply checking yes or no. Follow up on positive responses to this question with referral links and special offers. Event engagement is so much more than selling tickets. Each question takes up important real estate on the survey. Survey questions like this one are pretty straightforward. While plans do change, you should ideally see the majority of them return. Reflecting as a team on event goals will give you a greater sense of whether you accomplished your event goals or not. It’s a great way to get honest and accurate feedback. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. These questions relate to the overall event experience for attendees. Often brands sign up to sponsor events to achieve sales and marketing goals, or brand visibility. Attendees may have suggestions and interesting perspectives you otherwise wouldn’t have known. Contact event support. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Questions like this allow you to narrow in on those experiences while planning your next event. Your virtual platform can make or break your event. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Preparation is a key element to any presentation’s success. association management, For example, a weekend event with several speakers and sessions will warrant more questions than a two-hour event. New York's Favorite Kids Party Entertainment. Questions to Ask When Planning a Virtual Event . A best practice in event surveys is to start off more general and get more granular towards the end. Include as an optional question on registration forms or in a post-registration survey. Any event’s goal is to meet the needs of its attendees. While you can include it in the mid-event survey questions, putting this question in the post event survey will work as well. To create a great sponsor partnership, you need to ensure the event audience is relevant to sponsors. Use event feedback tools to collect feedback using post-event surveys that can be used to prove event success. Are they likely to support your event next year? The worst time to first mention a survey is in an email when the webinar concludes. The longer your survey is, the less likely people are to complete it. The key purpose of a post-event survey is to garner your event’s success rate and measure your Net Promoter Score (NPS), which indicates how much value your event brought to event attendees. 1. | At the end of an event, no matter how wonderful the experience, attendees do not want to fill out a pages-long survey. Any person who interacted with your event should receive a survey because sponsors, attendees, and your event staff will all have unique perspectives on different aspects of your event. If they felt comfortable and empowered for the duration of the event then you have a strong model to replicate in the future. Tips and tricks delivered straight into your inbox! You can modify this question for virtual and hybrid events as well. When crafting your own surveys, keep these general ideas in mind: Editor’s Note:This post was originally published on November 5, 2018 and has since been updated for relevancy. How satisfied were you with the event? Check out our Complete Guide to Event Planning below! These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. This will help shape the questions you ask and how you ask them. The wrong questions turn your event surveys into just another tedious, ineffective task on your to-do list. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. Instead, show them how much you value their opinion and display those changes at your next event. This one requires no guesswork. By Callie Walker Loyal attendees are proof that your event is ticking the right boxes for your target demographic. Be sure to do a pulse check and determine if their experience of the event really was all they’d hoped it would be. If you don’t connect the event evaluation to the greater objective or plan, the event itself can feel isolated and unnecessary. Similar to attendees, your volunteers often represent the backbone of your event. While you may be hesitant to ask this question, knowing your shortcomings allows you to learn from them. If roles aren’t clear it can lead to problems and miscommunications that impact the execution of your event. For your post-event evaluations, we recommend including the following questions: Don’t worry—it’s one you can overcome. That said, just be mindful of. Rank them in order from most votes to least and prioritize the winners next year. It’s hard to say exactly how well an event went when you only have your own personal experience to guide you. Event Evaluation Questions. Ask participants to rate the date, location, speakers, vendors, and catering of the event. If you have extra questions you’d like to ask your attendees, by all means, ask! No matter if you have live chat, email, or a knowledge base this question will help give you insight into if your current tech support system is working or not. Make sure to include a prompt with room to add more in case participants wish to elaborate. We’ve all been to an event where the session ran out of time leaving nothing for discussion, and quite frankly, it’s a letdown. Generally you want to know why they decided to attend the event, what sessions or part of the event did they enjoy most, and what problems or bad experiences did they have. This question serves as a catchall for any additional feedback. How about sponsors? What are some aspects we can improve upon for next year? No one else can give you a better idea of venue effectiveness the way a speaker can. What questions should be included in an event survey? Ideally, all of your sponsors and partners would love to do the event every year. A post-event survey for vendors When an attendee runs into an issue attending your virtual event, they contact your support team. 7 questions to ask your event attendees 1. You may find some surprising insights for the next time you plan an event. Many speakers are presenting from their homes which leaves room for poor internet connections, bad audio quality, or less than stellar backgrounds. By asking fellow employees to put the benefits into their own words it reinforces their positive experience at the event and secures its slot in the marketing budget for next year. 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What do your attendees think about your event? 2. Keep a list of each point and find themes and popular responses to prioritize popular experiences next year. For example “How would you rate working with our production team and virtual platform?”. You can pair the insights you gain from event surveys with event KPIs to create a fully developed picture of how successful your event was, and how you can improve it in the future. questions you ask. Types of Event Survey Questions. Attention spans are getting shorter and tuning in from home provides a plethora of distractions. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. member engagement, You can choose a template with pre-set questions , but to make it as insightful as possible, it’s best to tailor it to be specific to your event. You can easily source new and fresh presenters for next year from this group. How likely are you to tell a friend about this event? Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. This question will gauge if any improvements need to be made in the next iterations. Get inside the minds of your attendees and other stakeholders with these 37 must-ask event survey questions. In this post, we’ll indicate whether each question functions best as an NPS question, Yes-no question, or open-ended qualitative question. This one is very important because it reveals how enthusiastic the survey participant really is about your event. Bonus Tip: According to our Event Marketing Report, 54% of event marketers have trouble showing event ROI to key decision-makers. Post-event survey questions set you up for future success. Keep using surveys for subsequent events, so that they get better and better (and better). These questions generally boil down to three types — yes/no, open-ended, and multiple choice/ratings. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. You might say something like: “We’re so glad you could join us at the most recent Spanish Conversation Group meeting! If the responses are good and event ROI was high, you could also use these answers as proof demonstrating to future sponsors your sponsorship opportunities are a great investment. Follow up with no responses for more information as to why they won’t be returning. Success at a virtual event goes hand-in-hand with how easily attendees can navigate the experience. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. Question … This question will give you a good idea of if your sponsorship packages were valuable or not. This question is a warm-up for the following. Cater to their needs and ensure their continued involvement for years to come. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. Our event survey tips and examples are designed to help you collect feedback and draw meaningful conclusions for your next event. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Open-ended questions allow participants to give you feedback on anything your event survey may not have covered. Want more tips for making the most of your organization’s event? Asking your team for feedback will let you know if there are areas to improve in team communication next event. Preparing Attendees for Virtual Events. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Zooming back out again, employees should consider how the actions of the marketing department directly affect their greater purpose in the company. Attendee satisfaction is one of the key indicators that people will come back to your events. Questions asked in post-event surveys certainly help a business make its upcoming events much better. When crafting your survey, post-event questions should align with your mainstage content outline. The last thing you want is for attendees to have trouble even accessing the event because it sets the tone for the rest of the event. How the issue is resolved will leave a lasting impression. That’s why tools like event surveys and event evaluations are critical for measuring attendee satisfaction. This post was originally published on November 5, 2018 and has since been updated for relevancy. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. In our Virtual Benchmarks Report, we found the average virtual attendee only watches 68% of a virtual session that is 20 minutes or longer. To have a successful event team experience you must have clear roles and responsibilities. Try to discover if non-attendees are attending competitive events or if the growing popularity of Internet training is stealing market share. This event survey question can illuminate areas where your event platform or registration software may not be a user-friendly experience and causes frustration with attendees. Send this survey to the identified low hanging potential attendees as well as current attendees to find the key differences. It's important to be broad enough to apply to all event goers while also obtaining enough information to apply to future events. Here are some sample event survey questions that we’ll cover in this post: Are you likely to participate in one of our events in the future? Friend or colleague wonderful the experience for attendees add more in case participants wish to.... Multiple-Choice and open-ended questions allow participants to rate the quality of audio and video at virtual events, networking become! Sponsor events to achieve sales and marketing goals, you should have a text box along with the recommendation someone... 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