Look online for your suppliers ‘complaints procedure’ - this should be listed on their website, and includes contact details for complaints. Box 1831 Statesville, NC 28687. Track energy and utilize energy resources to save . Toll-free in California: 800-555-7794 - Option 2 Outside California: 916-654-4287. Box 730, Warrington, WA4 6WU. To talk about energy for your business, please call us on 020 3389 5613. Website: Find your provider and make a complaint Post: Ombudsman Services: Communications, P.O. 28 Contact Energy reviews. Letting us know about your experience with us helps to improve the way we do business: our systems, policies and procedures. California Energy Commission 1516 Ninth Street Sacramento, CA 95814. We understand that your time is valuable, so in response to some common questions from our customers, we've provided answers to … View Payment locations Contact information, outage information, and other phone numbers and helpful contacts for Duke Energy customers. Find detailed billing, payment or financial options. For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183. OPINION: After joining Contact Energy a few weeks ago, I've nearly been driven to abandon it. For billing, service and other complaint, your first step is to contact the company directly. The Contact Energy website says call wait times of up to 90 minutes can be expected. Mail Payments P.O. A free inside look at company reviews and salaries posted anonymously by employees. Our 0808 number is free to call from all UK mobiles and landlines. If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Email: enquiry@ombudsman-services.org Complaints about energy Complain over the phone You’ll need to explain the problem when you call, and tell them how you’d like them to resolve it - for example, by giving you money back if you’ve been overcharged. Phone: 0330 440 1614. Key Contact Information Phone. To contact an electric, gas, telephone, or water utility, use the customer service phone number printed on the front page of your bill. Complaints about communications. 1000 Independence Avenue, SW Washington, DC 20585 Phone: 202-586-1818 Media Inquiries: 202-586-7406 Address. Contact EnergyUnited by Phone 1-800-522-3793, Email, at Our Office Locations, or by Mail EnergyUnited P.O. Box 30150 Reno, NV 89520. You can check participating companies on the Ombudsman's website. Billing. Mailing Address. If you have feedback, or an issue you'd like us to resolve, below is the information you need to contact us and how we can work together. 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