The beef bowl helpfully came with instructions on how to prepare and enjoy it, and the main dish was served with sides of onion coleslaw salad and passion fruit jelly. The seat’s tray table folded down from the seat in front and extended, but awkwardly not far enough. You want some air blowing on you? But no US based airline can match Asian airlines service from FA’s in business class. After takeoff service was pretty slow to get started. Did you pay full price? If you’ve flown JAL business class, what was your experience like? 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. About halfway through the flight, the flight attendants flipped on the cabin lights and served a snack. I am flying to Tokyo this summer. LOL amateur move if he thought that was going to work, given that they stop serving food 90 minutes out. Ford managed to nap a bit more (I’m jealous! There were also a pair of headphones, which were fairly high quality. Tuesday, January 22 If you have a window seat, there is storage at the top of the seat behind your head! We landed at PVG on time. I’m surprised to read they offered PTO drinks. Ford’s starter was much better, and included: Japan Airlines business class Japanese meal. Having flown in JAL first dozens of times (always paid ticket), the experience has always been stellar. ALL RIGHTS RESERVED. Spotty Wi-Fi. As passengers were wrapping up dinner, the crew passed through to hand out small canisters of Haagen-Dazs ice cream. This was especially evident when they started meal service almost exactly at an hour to departure — just as the menu said would happen. Take care. Not surprisingly, no drinks were offered. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. They are not robots with artificial intelligence or supposed to behave like actors & actresses on stage. The massive tray table measured just shy of 20 inches by 14 inches. • Review: Japan Airlines Business Class 787 Dallas To Tokyo The warm cabin issue seems to be a constant problem with various airlines. I always have this problem on JAL and they comply (although ANA turns it down more, which makes a me slightly prefer them even if product is not as good). For example, 60,000 points are worth $750 toward travel. The 110v and USB outlet is also within easy reach. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. And yes, you did a fantastic job articulating yourself. As someone who loves Japanese food, I was drooling over the menu. The window seats in this configuration are just so much better (in case I haven’t made that clear yet). To me the cabin temperature is as important as the food. Thx, “On this flight the crew just seemed to lack that x-factor that makes flying a Japanese carrier so special. Is it a fuel issue in that running the A/C packs burn more fuel, or is it because there are no longer blankets in economy and the crew does not want to respond to the complaints from econ passengers? But I was appreciative of her attempts. Can anyone explain why Asian airlines keep airline cabins warm? As usual, Japan Airlines has an exceptional business class hard product. I love the Apex Suite, as the window seats in this configuration are one of the most private products out there. If so, do they usually honor that request? Boarding did in fact start at 11:10AM, and you boarded by standing in front of a screen, and once the screen lit up, you just presented your boarding pass to a gate agent — there was no need to present your passport. Either $5 or 5% of the amount of each transfer, whichever is greater. For those looking, if you take an aisle seat you get a great storage area that takes up the space behind the offset window seat. I flew JAL in business from Narita to Bangkok on a 787. When the tray table was raised, there was a drink holder that could be popped out to hold a glass without you having to lower the tray table. They made quick work of the passengers in front of me. Though it wasn’t large enough to hold much else, storage wasn’t an issue for me this flight. We just had a short taxi, and at 12PM we were cleared for takeoff on runway 18L. It’s impressive how Japanese value customers as if they were royalty. ). I can’t decide whether I find advancements like this awesome, or just plain creepy. There are numerous Japanese, as @A passerby noted, who have become familiar with the Western concept of “dry” alcohol. If more Japanese use “dry” with Sake than I expected, I’ll be happy to admit it. Seat: 8A (Business Class). • Review: SriLankan Airlines Business Class A330 Tokyo To Colombo We’ve taken the Japan Airlines’ San Diego – Tokyo Narita flight more times than I can count. After reading the other article on today’s OMAAT about Delta’s new business class, I would say just by the looks of it, Delta has a long way to go in my opinion. If travelling with a child (7 yo) would you still opt for the side seats or would the centre paid be better? Now that I think about it, I drink whatever Sake is put in front of me at whatever Izakaya I happen to be in. The funny thing is you’ll usually see the Japanese or Koreans wearing the cardigans and bundled up in blankets even in the stifling cabins! American Airlines just launched its first partner premium economy awards, but so far, it’s only for British Airways awards. . Furthermore, there’s a significant amount of storage underneath the ottoman, so you can easily place a bag there during the flight. That’s tough to beat. Japan Airlines business class seat controls. Fortunately with Wi-Fi I don’t care much, since I’m happy just to be productive. Spicy, Dry. @ ryan — Ben always lists the costs for the trip in the introduction post: https://onemileatatime.com/sri-lanka-trip-report/. Each seat not by the bulkhead had a simple, metal footrest. This was my first time in the Tokyo Narita since JAL renovated its first and Sakura lounges, so I made sure to get to the airport early enough to enjoy both, first class via my Oneworld Emerald status and Sakura via premium economy ticket. Hopefully, AAdvantage will soon … There was also an amenity kit, which contained some rather unconventional products, like a “gentle steam eye mask,” a “moisture mask,” and a “medicated stick,” as they were described. But it’s tax season, and I have to get some things done, so I’m knocking this out now. Then there was the rear business class cabin, consisting of a total of 20 seats, including three full rows, and one row with just a pair of seats in the center. Please view our advertising policy page for more information. And, yes, it was actually a moisture mask. She apologized earnestly, but it wasn’t a big deal. I think two hours is very reasonable for a full day flight service on a long haul flight. Your email address will not be published. North American carriers tend to keep temperatures cooler, think 19-22c, whereas Japanese/Korean carriers are usually 25c+ (I think KE standard is something like 27c!). It almost always comes down to the crew. However, I do enjoy sake, and have long requested dry sake, and that has never been met with confusion. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Though there was nothing negative about the experience, there were aspects that disappointed. In Japanese style, the main dish was complemented by a number of small side dishes. Connectivity was spotty to nonexistent for much of the flight. Required fields are marked *. They were friendly and they were well intentioned, but they just weren’t as attentive or infectiously adorable as I often find on Japanese airlines. My best guess is there were about 75 unique movies — 43 of which were labeled “Hollywood” — and 44 individual TV shows. Each was tastefully branded with Japan Airlines labels. • Review: Qantas Lounge Tokyo Narita Airport There are 40 Business Class, 14 Premium Economy, and 192 Economy Class seats. Japan Airlines business class entertainment controller. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Towards the end of the flight I enjoyed the view out the window, as most people in the cabin started to wake up, meaning the windows could be undimmed. The menu that was handed out shortly after takeoff specifically noted the three items that were for premium economy only, making it clear that almost all of the same food and drinks were also available in economy. Perhaps the FA wasn’t familiar enough with English and Western Accents to understand the transition of ドライ->dry and then modifying to “driest”? For an explanation of our Advertising Policy, visit this page. Their hard product is exceptional, while their soft product is good. The JAL Japan Airlines Boeing 787-9 features 195 seats in a 3 cabin configuration. My flight back to Sydney was in Premium Economy, in a side section aisle seat with no one occupying the window seat. Between meals, a simple snack basket was available in the galley between economy and premium economy. A RED VENTURES COMPANY. There’s nothing wrong with that, but it meant that the service wasn’t proactive or particularly warm. I decided to order the vegetable curry, which was exceptional. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. The various menus had numerous duplicates of movies and TV shows, making it hard to tell just how many were available. Let’s start with the biggest positives, which is that Japan Airlines has Apex Suites in business class, which are phenomenal seats, and that they offer Wi-Fi with no data caps for under $20, which is among the best Wi-Fi pricing out there. Don't fly JAL. At TPG, our first priority when booking review flights is to use points and miles, and TPG definitely redeems a lot of points for travel — 17.5 million Amex points in 2018 alone. That’s not exactly a limited selection, but it’s not nearly the number of entertainment options you’ll find on many flights nowadays. I was shocked to find my checked bag was already on the belt. This post contains references to products from one or more of our advertisers. When the cabin is too warm do you ask the crew to turn the temperature down? This meal was sensational. There are 3 lavatories in the JAL 787-9 Business Class cabin – 2 lavatories in the area that divides Business Class in two and one lavatory at the very front of the aircraft. That’s right: the lounge entrance. Yoshinoya’s motto is “tasty, low-priced and quick,” and this meal lived up to those standards. Unlike most Dreamliner Business Class cabins, Japan Airlines’ unique Sky Suites (not to be confused with the Sky Suites III pictured above) includes provisions for two additional seats in a uniquely designed 2-2-2 configuration … Japan Airlines business class cabin 787-9. So i’ve gotta ask. How do I check? The amount of plastic wrapping seemed wasteful. Aircraft: Boeing 787-9 Drinks and meals were almost the same as economy. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. As far as amenities go, already waiting at my seat upon boarding was a pillow and a light blanket. The upside of this cash fare was that we could earn a solid amount of AAdvantage Elite Qualifying Miles and Elite Qualifying Dollars. Next time you are in Tokyo (or San Francisco, Sydney or Melbourne for that matter) you could have a lot of fun doing a Sake tasting or even a class, or visit a brewery. That congestion meant we didn’t take off until 50 minutes after scheduled departure, slightly delaying our arrival into Dallas. Flown it more than anyone else over recent years. It was about 40 minutes between when the starter and main were served. A couple of the most fluent English speaking Japanese men I know insist “dry’ is not used to describe sake. The JAL 787-9 business class cabin had three lavatories, including two in the center of the cabin, and one at the very front of the cabin. Almost all travel blogs reviewing JL’s Apex suites are talking about the window seats but I haven’t found any reviews about the aisle seats yet. From there we had a 10 minute taxi to our arrival gate, where we parked next to a JAL 767. The fabric-backed seats were shell-style seats where the seat slid forward instead of the seat back reclining. Last time we flew the phenomenal Apex Suites on JAL's 777, at the time the seat was the best I'd ever seen in Business Class (now surpassed by Qatar Q Suites and ANA's The Room) but the catering was awful. Japan Airlines 787 business class bottom line. At 11:45AM we began our pushback. Japan Airlines business class pre-landing meal. I asked for the driest sake, and she didn’t seem to have a recommendation. For example, it would take them forever to clear trays, both during the main meal service, and also later in the flight when I ordered snacks. I think it is terrible if you get an aisle seat or if you are traveling with a companion, as I just did. At the end of the kiosk check-in, I was surprised to see that Japan Airlines planned to start boarding the flight just 20 minutes before departure. It was a beautiful (but cold) evening at Narita Airport, and we ended up touching down at 3:55PM. In the downstairs portion of the multistory lounge, there were two drink stations with juices, teas, sodas, draft beers (with refrigerated glasses), wines, an espresso machine and a whiskey-heavy liquor bar. I had flown the 787-9 in Premium Economy between Sydney and Tokyo and return. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The JAL economy cabin seats, as seen from the side. They were convenient for storing my passport, boarding pass and phone. The retrofitted JAL 787-9 Dreamliner will operate in a 3-cabin layout offering Business Class, Premium Economy and Economy Class. Eventually I was feeling a bit hungry so decided to order something off the “anytime” dining menu. Then a couple of minutes later pre-departure drinks were offered, with the choice between champagne and orange juice. The Sony model MDR-5760 headphones had active noise-canceling and provided solid sound. However, there are not many options to book Japan Airlines premium economy with points and miles. You’ll find rows 7-12 in the main business class cabin, while row 5 is secluded just behind first class and separated from that main cabin by restrooms, a galley and a self-serve snack counter. JAL runs with a seven-across business class cabin, with the ‘A’ and ‘K’ seats by the windows; the ‘C’, ‘D’, ‘G’ and ‘H’ seats at the aisles and the ‘E’ seats in the middle. Seat rows are numbered from 1 to 42. 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